PRODUCTION & SHIPPING
As all garments are made-to-order, please allow us up to 6/8 weeks maximum from the start of production to ship your order. (With possible delays due to reasons beyond our control.)
You will always be notified by email when your order has been processed and shipped. Once the production process has started orders can no longer be changed or cancelled.
In the unfortunate event of an item getting lost or damaged, we are not to be held responsible. In case this should happen, please notify us immediately at info@anticipatory.it so we can fill a Lost Item Claim and promptly contact the shipping carrier.
SHIPPING COSTS
ITA: 10 EUR
EUROPE: 20 EUR
REST OF THE WORLD: 50 EUR
Delivery times are provided as guidelines only and do not take into account possible delays caused by payment authorization and/or customs delays. We are unable to deliver to post office boxes.
All orders are fully traceable. Kindly note that delivery to rural addresses can result in longer delivery times.
A penalty will be applied for any error related to the shipping address filled by the costumer.
INTERNATIONAL ORDERS
Prices are expressed in Euros excluding customs duties. All international orders are shipped Delivery Duties Unpaid (DDU). Customs, duties and taxes are not included in the item price or shipping cost.
We don't have any control over customs duties and import taxes, so we cannot guarantee you which are the possible costs you may incur and we are unable to cover them for customers. Any applicable fees will be collected from you by the carrier upon delivery. Please check with your local customs office to determine what these additional costs will be prior to purchase.
RETURNS & EXCHANGE
Because our garment are made-to-order, ufortunately, at this moment we can’t provide any refund. As we are making your items for you and would not otherwise buy the stock, we cannot accept returns.
Please check the size guide prior to making an order and do not hesitate to contact us for any further information at info@anticipatory.it
Exchanges can be accommodated on a case by case basis. We will do what we can if sizing is an issue to swap your item but cannot ensure this is possible. If you wish to exchange for a different size or item, please include this information in your email and we will do our best to help your request. Should there be any issues, we are happy to help and, if needed, adjust your garment (where/when possible).
Exchange of the items will only be accepted if the articles ordered are returned in their original condition, unused, unwashed, and in their original packaging.
The client has a lead-time of 14 days starting with reception date to return the product(s) he has ordered. If the last day of the lead-time is a Saturday, a Sunday, or a Holiday, the lead-time is reported to the following business day.
Beyond this period of time, Anticipatory reserves the right to refuse the return.
MAIL TO info@anticipatory.it
CHANGES TO TERMS OF SERVICE
Anticipatory reserves the right, at its discretion, to change, modify, add, or remove portions of these Terms of Service at any time. If you continue to use the Site, check the footer for changed Terms and Service. You can review the most current version of the Terms of Service at any time at this page.
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